Holysands Looking after the personal data you share with us is an important part of this. We want you to be confident that your data is safe and secure with us, and understand how we use it to offer you a better and more unique and inspiring experience

Personal data we collect

When you register in our website, you may provide us with:

  • Your personal details, including your address, email address, phone number
  • Your account login details, such as your username and the password you chose.

When you browse our websites or use our mobile apps, we may collect:

  • Products or travel preferences.
  • Information about your browsing behaviour on our websites and mobile apps.
  • Information about when you click on one of our adverts, including those shown on other organisations’ websites.

When you buy our products in our shops or online, we may collect:

  • shopper information
  • Information about your browsing behaviour on our websites and mobile apps.
  • Information about when you click on one of our adverts, including those shown on other organisations’ websites.
  • Information about the way you access our digital services, including operating system, IP address, online identifiers and browser details.

When you contact us or we contact you or you take part in promotions, competitions, surveys or questionnaires about our services, we may collect:

  • Personal data you provide when you connect with us, including by email, post and phone or through social media, such as your name, username and contact details.
  • Details of emails and other digital communications we send to you that you open, including any links in them that you click on.
  • Your feedback and contributions to customer surveys and questionnaires.

Other sources of personal data

  • We may use personal data from other sources, such as specialist companies that supply information, retail partners and public registers.
  • If you log-in using your social network credentials to connect to our platforms and online services e.g. Facebook, Google+ and Twitter, you will agree to share your user details with us. For example, your name, email address, date of birth, location and any other information you choose to share with us.

 

Using your personal data

  • We use your personal data in a variety of ways, as explained below.
  • To provide the products and services you request
  • We need to process your personal data so that we can manage your account order, provide you with the products and services you want to buy and help you with any orders and refunds you may ask for.
  • To manage and improve our products, services and day-to-day operations
  • We use personal data to manage and improve our products, websites, mobile apps, customer loyalty
  • We monitor how our services are used to help protect your personal data, detect and prevent fraud, other crimes and the misuse of services. This helps us to make sure that you can safely use our services.
  • We may use personal data to respond to and to manage security operations, accidents or other similar incidents, including medical and insurance purposes.
  • We use personal data to carry out market research and internal research and development, and to develop and improve our product range, services, shops, IT systems, security, know-how and the way we communicate with you.

To personalise your experience

  • We want to ensure that marketing communications relating to our products and services, and those of our suppliers, retail partners including online advertising, are relevant to your interests.
    To do this, we may use your personal data to better understand your interests so that we can try to predict what other products, services and information you might be most interested in. This enables us to tailor our communications to make them more relevant and interesting for you.
  • Looking at your browsing behaviour and purchases helps us to better understand you as a customer and it allows us to provide you with personalised offers and services.
  • We may also measure your responses to marketing communications relating to products and services we offer, which enables us to offer you products and services that better meet your needs as a customer.
  • If you do not want to receive a personalised service from us, you can change your preference online by writing (e.g. email) to us at any time. We will update our records as soon as we can.

 

Sharing personal data with suppliers and retail partners

  • In order to provide products or services requested by you we may share personal data with suppliers of your shopping and travel arrangements, including airlines, hotels and transport companies.
  • We also work with carefully selected suppliers that carry out certain functions on our behalf. For example, companies that help us with IT services, storing and combining data, marketing, market research, processing payments and delivering products and services.
  • We may need to share personal data to establish, exercise or defend our legal rights; this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk.
  • When we share personal data with other organisations we require them to keep it safe, and they must not use your personal data for their own marketing purposes.
  • We only share the minimum personal data that enable our suppliers and retail partners to provide their services to you and us.

 

User Interaction Disclaimer

You are solely responsible for your interactions with other Website users. HOLYSANDS is not responsible or liable for any loss or damage resulting from any interaction with other Website users or persons you meet through the Website. You agree to take reasonable precautions in all interactions with other users on the Website, whether online or offline, and conduct any necessary investigation before meeting another person. In addition HOLYSANDS is under no obligation to become involved with any user dispute, but may do so at its own discretion.

 

Limitation of Liability

HOLYSANDS SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE OR THE PERFORMANCE OF THE PRODUCTS PURCHASED THROUGH THE WEBSITE OR THE CONDUCT OF OTHER WEBSITE USERS (WHETHER ONLINE OR OFFLINE) OR ATTENDANCE AT A HOLYSANDS EVENT OR ANY USER GENERATED CONTENT, EVEN IF HOLYSANDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE. YOUR ONLY REMEDY AGAINST HOLYSANDS FOR USE OF THE WEBSITE OR ANY CONTENT IS TO STOP USING THE WEBSITE. THAT SAID, IF HOLYSANDS IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THIS WEBSITE OR ANY CONTENT, HOLYSANDS’S LIABILITY SHALL NOT EXCEED US$100.00. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Miscellaneous

You agree that this Website shall be deemed a passive website solely based in Israel which does not give rise to personal jurisdiction over HOLYSANDS in jurisdictions other than Oregon. You agree that this Website, Terms of Use, Privacy Policy and any dispute between you and HOLYSANDS shall be governed in all respects by Israel law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Any cause of action or claim you may have with respect to the Website (including but not limited to the purchase of HOLYSANDS products) must be commenced within one (1) year after the claim or cause of action arises. By using the Website, you agree to receive certain electronic communications from HOLYSANDS. You agree that any notice, agreement, disclosure or other communication that HOLYSANDS sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. HOLYSANDS’s failure to insist upon or enforce strict performance of any of these Terms of Use shall not be considered a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall modify any of these Terms of Use. HOLYSANDS may assign its rights and duties under this Agreement to any party at any time without notice to you.

Severability

If any provision in these Terms of Use is held invalid, the remainder of these Terms of Use shall continue to be enforceable. If any provision in these Terms of Use is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms of Use and the remaining provisions are still valid and enforceable.

Termination

HOLYSANDS reserves the right in its sole discretion to terminate your account, delete your profile and any of your User Generated Content, and restrict your use of all or any part of the Website for any or no reason, without notice, and without liability to you or anyone else. HOLYSANDS also reserves the right to block users from certain IP addresses and prevent access to the Website. You may terminate your account at anytime by clicking the “deactivate account” button in the Account Settings. You understand and agree that some of your User Generated Content, such as that which is displayed outside your profile, in activity feeds, in other parts of the Website, or on other social platforms (e.g., Facebook and Twitter), may continue to appear on the Website or on other social platforms even after your User Generated Content is removed or your account is terminated. These Terms of Use remain in effect even after your account is terminated. The Terms of Use relating to Intellectual Property, Indemnification, User Interaction Disclaimer, Warranty Disclaimer, Limitation of Liability, Miscellaneous, Severability and terms that by their nature may survive termination shall survive any termination.